Cancellation Policy
This Cancellation Policy outlines the terms and conditions regarding cancellations of services booked through bpassport.com.bd. Please read this policy carefully before making any reservations.
Cancellation Fees
1.1 Flight Bookings
Cancellation fees for flight bookings vary based on the airline's policy and fare type. Please refer to the respective airline's cancellation policy for detailed information.
1.2 Hotel Bookings
Hotel cancellation fees vary based on the hotel's policy and rate plan. Please refer to the specific hotel's cancellation policy for detailed information.
1.3 Tour and Travel Packages
Tour and travel package cancellations are subject to the terms and conditions outlined in the respective package details. Please refer to the specific package's cancellation policy for detailed information.
Refund Process
2.1 Flight Bookings
Refunds for flight cancellations will be processed in accordance with the airline's refund policy. It may take several business days for the refund to reflect in your account.2.2 Hotel Bookings
Refunds for hotel cancellations will be processed according to the hotel's refund policy. The timeframe for the refund to be credited varies based on the hotel's policy.
2.3 Tour and Travel Packages
Refunds for tour and travel package cancellations will be processed as per the terms and conditions outlined in the respective package details.
Cancellation Procedure
3.1 Flight Bookings
To cancel a flight booking, contact our customer support at [customer support email/phone]. We will assist you in the cancellation process.
3.2 Hotel Bookings
To cancel a hotel booking, log in to your account on bpassport.com.bd and follow the cancellation instructions provided in your booking confirmation.3.3 Tour and Travel Packages
To cancel a tour or travel package, contact our customer support at [customer support email/phone]. We will guide you through the cancellation process.
Exceptions
In certain cases, exceptions to the cancellation policy may be made based on extenuating circumstances. Contact our customer support for further assistance.
Contact Us
If you have any questions or concerns regarding our Cancellation Policy, please contact us.
